Privacy Policy

DuplexFix operates the website duplexfix.com. This Privacy Policy explains how we collect, use, and protect your information when you visit the site.

1. Information We Collect

1.1 Information Collected Automatically

When you visit DuplexFix, we automatically collect certain information about your device and how you use the site:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• IP address (anonymized where possible)
• Device type (desktop, mobile, tablet)

1.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze site traffic, improve our content, and serve advertisements. Specifically:

• Google Analytics 4 (GA4): We use GA4 to understand how visitors interact with our site. GA4 sets cookies such as _ga, _ga_*. Data is processed by Google LLC. You may opt out via Google's opt-out browser add-on.
• Google AdSense: We use Google AdSense to display advertisements on our site. AdSense and its partners (including Google DoubleClick) may set cookies such as _gcl_au, IDE, and ANID to serve relevant ads and measure ad performance. You may manage ad personalization at Google's Ad Settings.
• Strictly Necessary Cookies: These are required for the site to function and cannot be disabled.

For more details, see our Cookie Policy.

1.3 Information You Provide

DuplexFix is a content/informational site. We do not currently collect personal data via forms. If you contact us by email, we will receive the information you choose to share.

2. How We Use Your Information

We use this data to:

• Analyze website traffic and improve content quality
• Understand which topics and guides are most helpful
• Diagnose technical issues and improve site performance
• Display advertisements through Google AdSense to support the free operation of the site
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, our legal basis for processing your personal data is:

• Legitimate Interests: Analyzing aggregated, anonymized traffic data to improve our informational content
• Consent: Where we use analytics cookies (GA4) or advertising cookies (Google AdSense), we obtain your consent via our cookie consent banner before placing such cookies

4. Data Sharing

We don't sell or rent your personal information. We may share data with:

• Google LLC (Analytics), for Google Analytics 4 processing. Google's privacy policy: policies.google.com/privacy
• Google LLC (Advertising). We use Google AdSense to serve advertisements. Google and its partners may use cookies and device identifiers to serve ads based on your prior visits to this or other websites. Google's ad privacy policy: policies.google.com/technologies/ads. You may opt out of personalized advertising at Google Ad Settings.
• Plausible Analytics, a privacy-friendly, EU-based analytics service that does not use cookies or collect personal data
• Legal Requirements: If required by law, court order, or governmental authority

5. Data Retention

Google Analytics keeps data for 14 months. Plausible Analytics doesn't store personal information, it just counts visitors. Our server logs are kept for up to 90 days for security.

6. Your Rights

Depending on where you live, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Get your data in a standard format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is consent-based)

To request any of these, email us at privacy@duplexfix.com.

7. California Privacy Rights (CCPA)

California residents have the right to know what data we collect, request deletion, and opt out of any sale. We don't sell personal information.

8. Children's Privacy

DuplexFix is not for children under 13. We don't intentionally collect data from children. If you think a child has given us personal information, let us know right away.

9. Third-Party Links

We link to other websites like DuplexReady. We're not responsible for their privacy practices, check their policies directly.

10. Security

We protect your information with encryption (HTTPS/TLS), security headers, and regular reviews.

11. Changes to This Policy

We may update this policy from time to time. We'll note any big changes by updating the date at the top of this page. If you keep using the site after we make changes, that means you accept the new policy.

12. Questions?

Have questions about our privacy practices? Get in touch:

• Email: privacy@duplexfix.com
• Website: duplexfix.com